Frequently asked questions
How Long is Shipping and Processing?
All shipping and Processing time is mandatory 7-14 business days (weekends are not included).Once it’s shipped you will receive a tracking number and arrival date by email for Wix.
I put the wrong address how can this be corrected
We will have to cancel your order and you will have to place an order under the correct address.We do not ship to any other thats not on file.
If my package says delivered but its not in my possession.
Contact USPS to file a claim that your package hasnt arrived despite that its saying delivered
If package was lost or stolen within USPS network we are not responsible
If any packe is Lost or stolen we're not responsible for.All packages are insured so therefore a claim has to be filed with Usps.
How do I know which product is best for my skin type?
We have different skincare bars for each skin type.There is a description box to explain under each product
What products are suitable for use on babies ?
Our Cold Press Oatmeal bar is best for little ones.100 % organic made with natural butters and oils.Our hair oil can be used on babies 8 months or older.